Managing Your Subscription

Everything you need to manage your StackLead subscription.


Viewing Your Current Plan

Go to SettingsBilling to see:

  • Current plan name
  • Next billing date
  • Payment method on file
  • Usage stats (keywords, drafts used, etc.)

[SCREENSHOT: Billing settings page]


Updating Payment Method

  1. Go to SettingsBilling
  2. Click "Update Payment Method"
  3. Enter new card details
  4. Click "Save"

Your new card will be used for future payments.

Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover

We use Stripe for secure payment processing.


Viewing Invoices

All invoices are available in SettingsBillingBilling History

For each invoice, you can see:

  • Date
  • Amount
  • Plan
  • Status (Paid, Pending, Failed)

Downloading Invoices

Click any invoice to download a PDF.

Useful for:

  • Expense reports
  • Tax records
  • Reimbursement

Failed Payments

If a payment fails, we'll:

  1. Email you immediately
  2. Retry the payment after 3 days
  3. Retry again after 7 days
  4. Pause your account after 14 days if still failing

Fixing Failed Payments

  1. Go to SettingsBilling
  2. Update your payment method
  3. Click "Retry Payment"

Once successful, your account is fully restored.


Billing Cycle

Your billing cycle starts on the day you subscribed.

Example:

  • Subscribed on January 15
  • Billed on the 15th of each month
  • Next payment: February 15

Changing Billing Date

Billing date can't be changed directly, but:

  • Canceling and resubscribing starts a new cycle
  • Contact support for special circumstances

Usage Tracking

Monitor your usage in SettingsBilling:

| Metric | Shows | |--------|-------| | Keywords | X of Y used | | AI Drafts | X of Y used this month | | Subreddits | X of Y configured |

Drafts reset on your billing date each month.


Receipts and Tax

Need a Receipt?

Download invoices from Billing History. Each invoice serves as a receipt.

Tax Information

Prices shown do not include tax. Applicable taxes are added at checkout based on your location.

Business/VAT

Need a VAT invoice or have special tax requirements? Contact support@stacklead.io.


Account Sharing

Each StackLead account is for individual use.

Don't:

  • Share login credentials
  • Use one account for multiple businesses

Do:

  • Use separate accounts for separate businesses
  • Contact us about team plans (coming soon)

Questions?

Contact support@stacklead.io for billing help.

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