Managing Your Subscription

Everything you need to manage your StackLead subscription.


Viewing Your Current Plan

Go to Settings → Billing to see:

  • Current plan name
  • Next billing date
  • Payment method on file
  • Usage stats (keywords, drafts used, etc.)

[SCREENSHOT: Billing settings page]


Updating Payment Method

  1. Go to Settings → Billing
  2. Click "Update Payment Method"
  3. Enter new card details
  4. Click "Save"

Your new card will be used for future payments.

Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover

We use Stripe for secure payment processing.


Viewing Invoices

All invoices are available in Settings → Billing → Billing History

For each invoice, you can see:

  • Date
  • Amount
  • Plan
  • Status (Paid, Pending, Failed)

Downloading Invoices

Click any invoice to download a PDF.

Useful for:

  • Expense reports
  • Tax records
  • Reimbursement

Failed Payments

If a payment fails, we'll:

  1. Email you immediately
  2. Retry the payment after 3 days
  3. Retry again after 7 days
  4. Pause your account after 14 days if still failing

Fixing Failed Payments

  1. Go to Settings → Billing
  2. Update your payment method
  3. Click "Retry Payment"

Once successful, your account is fully restored.


Billing Cycle

Your billing cycle starts on the day you subscribed.

Example:

  • Subscribed on January 15
  • Billed on the 15th of each month
  • Next payment: February 15

Changing Billing Date

Billing date can't be changed directly, but:

  • Canceling and resubscribing starts a new cycle
  • Contact support for special circumstances

Usage Tracking

Monitor your usage in Settings → Billing:

| Metric | Shows | |--------|-------| | Keywords | X of Y used | | AI Drafts | X of Y used this month | | Subreddits | X of Y configured |

Drafts reset on your billing date each month.


Receipts and Tax

Need a Receipt?

Download invoices from Billing History. Each invoice serves as a receipt.

Tax Information

Prices shown do not include tax. Applicable taxes are added at checkout based on your location.

Business/VAT

Need a VAT invoice or have special tax requirements? Contact support@stacklead.io.


Account Sharing

Each StackLead account is for individual use.

Don't:

  • Share login credentials
  • Use one account for multiple businesses

Do:

  • Use separate accounts for separate businesses
  • Contact us about team plans (coming soon)

Questions?

Contact support@stacklead.io for billing help.

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