Upgrading or Downgrading

You can change your plan at any time.

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How to Upgrade

1. Go to Settings → Billing
2. Click "Upgrade Plan"
3. Select your new plan
4. Confirm payment

[SCREENSHOT: Upgrade flow]

What Happens When You Upgrade

• Immediate access — New limits apply right away
• Prorated charge — You only pay the difference for the rest of your billing cycle
• No lost data — All your projects, leads, and settings stay the same

Example

You're on Starter ($29) with 15 days left in your cycle. You upgrade to Pro ($79).

You'll be charged ~$25 now (prorated difference). Next month, you'll be charged $79 as normal.

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How to Downgrade

1. Go to Settings → Billing
2. Click "Change Plan"
3. Select a lower plan
4. Confirm

What Happens When You Downgrade

• Keeps current plan until renewal — You keep your current features until your next billing date
• Lower limits apply at renewal — New limits kick in when the next cycle starts
• May need to remove items — If you're over the new plan's limits

Over the Limit?

If you downgrade and you're over the new plan's limits, you'll need to remove items before the downgrade processes.

Example:

• You have 12 keywords on Pro
• You downgrade to Starter (5 keyword limit)
• You'll need to remove 7 keywords before renewal

StackLead will remind you what needs to be removed.

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Timing Considerations

Best Time to Upgrade

Anytime! Upgrades are prorated, so you won't overpay.

Best Time to Downgrade

Near the end of your billing cycle, so you get maximum value from your current plan.

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Switching to Annual Billing

Save 20% by switching to annual billing.

To switch:

1. Email support@stacklead.io
2. Request annual billing
3. We'll send you an invoice for the annual amount
4. Your plan updates to annual

Note: Annual billing is paid upfront for the full year.

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Switching from Annual to Monthly

If you're on an annual plan and want to switch to monthly:

1. Email support@stacklead.io
2. Your annual plan will complete its term
3. Monthly billing starts at next renewal

Note: No partial refunds for unused annual time.

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Questions?

Contact support@stacklead.io for help with plan changes.