StackLead

1. Introduction

StackLead ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name (optional), and password
Project Data: Product descriptions, keywords, and platform preferences
Payment Information: Processed securely by Stripe; we do not store card details
Communications: Support requests and feedback you provide

2.2 Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the Service
Device Information: Browser type, operating system, device type
Log Data: IP address, access times, referring URLs
Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the collected information to:

Provide, operate, and maintain the Service
Process transactions and send billing information
Send you service-related notifications and updates
Respond to your comments, questions, and support requests
Monitor and analyze usage patterns to improve the Service
Detect, prevent, and address technical issues and fraud
Send marketing communications (with your consent)

4. Data from Third-Party Platforms

Our Service monitors publicly available content from Reddit, Twitter/X, Hacker News, and Indie Hackers. We collect:

Public posts and comments that match your keywords
Publicly available usernames and post metadata
Public engagement metrics (upvotes, comments, etc.)

We only collect publicly available information and do not access private messages or non-public content.

5. Information Sharing

We may share your information with:

Service Providers: Third parties that help us operate the Service (e.g., Stripe for payments, Supabase for data storage, Vercel for hosting)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

6. Data Security

We implement appropriate security measures including:

Encryption of data in transit (HTTPS/TLS)
Encryption of data at rest
Regular security assessments
Access controls and authentication
Secure password hashing

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

Comply with legal obligations
Resolve disputes
Enforce our agreements

Lead data is retained for 90 days, after which it is automatically deleted.

8. Your Rights

Depending on your location, you may have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data
Opt-out: Unsubscribe from marketing communications
Withdraw Consent: Where processing is based on consent

To exercise these rights, contact us at privacy@stacklead.io.

9. Cookies

We use cookies and similar technologies to:

Keep you signed in
Remember your preferences
Understand how you use our Service
Improve our Service

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.

11. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Material changes will be communicated via email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@stacklead.io
Data Protection Officer: dpo@stacklead.io